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Promoter Manager/ Field Force Management Head

Jakarta Permanent View Job Description
The role is responsible for leading third-party promoter agencies and field team leaders to design and implement a nationwide demand generation strategy that supports business growth objectives. This role combines strategic planning, operational management, and performance oversight to ensure promoter programs effectively increase customer acquisition, engagement, and sales performance.
  • Opportunity to join a multinational company
  • Becoming the key person to scale up the business

About Our Client

A multinational company in financial services industry.

Job Description

  • Manage relationships with promoter agencies and ensure compliance with brand standards, operational guidelines, and performance expectations.
  • Provide coaching, support, and direction to agency partners to improve promoter effectiveness and execution quality.
  • Develop and execute promoter deployment strategies, forecasts, and performance plans to achieve revenue, market penetration, and growth targets while minimizing operational risks.
  • Conduct regular performance reviews and business evaluations to track progress against targets, identify gaps, and implement corrective actions when needed.
  • Partner closely with Sales, Marketing, Finance, and other internal stakeholders to develop integrated commercial plans, promotional initiatives, and budget allocations aligned with business priorities.
  • Support the planning and execution of new partner onboarding and store launches that require promoter coverage.
  • Monitor and analyze promoter performance, campaign outcomes, return on investment (ROI), and overall effectiveness of field activation activities.
  • Prepare and present business performance reports, insights, and recommendations to senior leadership.
  • Collaborate with Risk and Fraud teams to strengthen fraud prevention initiatives, provide relevant training, and promote healthy, sustainable business growth across retail locations.
  • Drive continuous improvement initiatives to enhance field operations, productivity, and customer experience.

The Successful Applicant

  • Bachelor's degree or equivalent professional experience.
  • Minimum 5 years of proven experience in commercial, field sales, channel management, or agency management roles.
  • Demonstrated success in acquiring, managing, and scaling large promoter, brand ambassador, or sales representative networks, ideally supporting teams of 500+ personnel nationwide.
  • Experience within financial services, consumer finance, fintech, telecommunications, or related industries is highly advantageous.
  • Strong experience leading field operations and training teams while regularly presenting performance insights to senior leadership.
  • Excellent communication, stakeholder management, and influencing skills in both English and Indonesian.
  • Strong commercial acumen with the ability to translate business objectives into actionable field strategies.
  • Proficiency with productivity, CRM, analytics, and project management platforms (e.g., Google Workspace, CRM systems, collaboration tools, and reporting platforms).
  • Highly analytical, detail-oriented, and process-driven, with experience operating under defined service-level agreements (SLAs) and performance frameworks.
  • Ability to work effectively in a fast-paced, results-oriented environment.
  • Previous exposure to technical, operational, or systems-related projects is considered an advantage.

What's on Offer

  • Competitive base salary with additional bonus opportunities.
  • Permanent role with stability and growth potential.
  • Opportunities to work in a vibrant and growing industry.
Contact
Cheren Filus
Quote job ref
JN-082026-7077546
Phone number
+62 21 2958 8838

Job summary

Function
Sales
Sub Sector
Channel Sales
What is your area of specialisation?
Financial Services
Location
Jakarta
Contract Type
Permanent
Consultant name
Cheren Filus
Consultant contact
+62 21 2958 8838
Job Reference
JN-082026-7077546

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.