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Product GTM Manager - CPaaS (Email)

Jakarta Permanent Work from Home or Hybrid View Job Description
As Product GTM Manager, you will serve as the technical and strategic bridge between enterprise customers, product teams, and sales leadership. You will lead technical discovery, design integration architectures, demonstrate product value, and influence customer decision-making.
  • Highly competitive package
  • Regional role (SEA)

About Our Client

Our client is a rapidly expanding CPaaS provider known for delivering robust multi-channel communication solutions across Email, SMS, WhatsApp, and API‑driven engagement. To support this expansion, we are seeking a high-caliber Product GTM Manager who can drive technical excellence, partner with enterprise sales, and shape the GTM strategy for the Email product line.

Job Description

Key ResponsibilitiesPresales & Solution Consulting

  • Lead technical discovery sessions and understand customer requirements around Email APIs, deliverability, authentication, and automation workflows.
  • Architect Email integration solutions, ensuring seamless alignment with customer infrastructure, compliance, and scalability needs.
  • Deliver compelling product demos, technical workshops, and Proof-of-Concepts (POCs).
  • Act as the subject matter expert for Email, security protocols (SPF, DKIM, DMARC), and communication APIs.



Go‑to‑Market & Product Strategy

  • Collaborate closely with Product and Marketing to refine Email product positioning, competitive differentiation, and pricing frameworks.
  • Design and execute technical enablement programs for Sales & Customer Success teams.
  • Provide market insights and customer feedback to influence roadmap priorities and feature enhancements.
  • Support RFPs/RFIs by crafting strong technical proposals and solution narratives.



Customer Success & Enterprise Engagement

  • Serve as a trusted advisor to enterprise customers during evaluation and onboarding stages.
  • Mitigate technical risks and provide architectural guidance to ensure successful integration.
  • Build long-term strategic relationships with technical stakeholders and CTO-level influencers.

The Successful Applicant

Qualifications

  • 6+ years of experience in Presales, Solution Consulting, or Technical Product roles within CPaaS, Email Infrastructure, Martech, SaaS, or adjacent industries.
  • Deep understanding of Email technologies, deliverability, and email authentication frameworks (SPF, DKIM, DMARC).
  • Experience with REST APIs, cloud platforms, and enterprise integration patterns.
  • Strong ability to translate complex technical concepts into commercial value propositions.
  • Proven track record in shaping or supporting go‑to‑market strategies for technical products.
  • Excellent communication, stakeholder management, and presentation skills.

What's on Offer

Why This Role MattersThis is a high-impact position where you will influence how a fast-growing CPaaS brand scales its Email solutions across enterprise markets. You'll play a pivotal role in defining presales excellence, shaping the Email product narrative, and accelerating the company's regional expansion.

If you are motivated by technical leadership, product influence, and building something at scale-this opportunity offers a career-defining platform.

Contact
Hermawan Rahardjo
Quote job ref
JN-122025-6903641
Phone number
+622129588804

Job summary

Function
Information Technology
Sub Sector
Senior Technical
What is your area of specialisation?
Technology & Telecoms
Location
Jakarta
Contract Type
Permanent
Consultant name
Hermawan Rahardjo
Consultant contact
+622129588804
Job Reference
JN-122025-6903641
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.