Key Account Manager - Wire & Cable

• Meet or exceed key account program plan objectives. Primary activities include:

-Development of key program guidelines to grow market share within install base

-Coordinate and manage annual pricing programs

-Identification of key decision makers within all assigned key accounts and OEMs.

-Management of capital project solutions from project identification to installation

-Preparing and presenting proposals and project justifications

• Execution of Key Account strategy (Growth) through in conjunction with Growth & Strategy Leader.

-Supports designated initiatives identified for each key account including required field visits, demonstrations and technical discussions with plant personnel as needed.

-Schedule and facilitate quarterly business reviews with key accounts.

-Coordinates regular travel into identified plants as needed for Nordson personnel.

• Coordinates the training of customer personnel in proper use, maintenance and service of equipment
• Develops Third Party references through follow-up calls on existing customers
• Maintains detailed knowledge of Nordson products, prices, policies and procedures
• Knows which products can be most advantageously used with various finishing and container products
• Maintains awareness of competitive products and advises supervisors of competitors' activities
• Provides customer service in emergency situations
• Assists in training of other employees as assigned
• Prepares and promptly submits administrative and technical reports as directed
• Maintains personal appearance, test equipment and vehicles in a professional manner
• Maintains detailed and accurate customer files
• Travel 50%-75%