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Key Account Manager - Pulp & Paper

Jakarta Permanent View Job Description
We are looking for a commercially driven Key Account Manager to grow industrial solutions business within the pulp and paper industry. This role will focus on acquiring new customers, developing strategic key accounts, strengthening senior-level relationships, and securing long-term contract renewals.
  • Global Company
  • Great career path

About Our Client

Our client is a leading global provider of industrial technologies and engineering solutions, supporting customers across a wide range of process and manufacturing industries. The company helps businesses improve equipment reliability, operational efficiency, productivity, and sustainability through its strong technical expertise, innovative solutions, and extensive service capabilities.

Job Description

As a Key Account Manager - Pulp & Paper, your main responsibilities will include:

    • Develop and execute strategic account plans for key customers within the pulp and paper industry.
    • Identify and pursue new business opportunities through proactive market mapping, prospecting, and customer engagement.
    • Build strong relationships with key decision-makers across maintenance, engineering, procurement, operations, and senior management.
    • Understand customers' operational challenges and propose relevant bearing, lubrication, condition-monitoring, and reliability solutions.
    • Manage the full sales cycle, from lead generation and technical-commercial discussions to proposal development, negotiation, and closing.
    • Protect and expand existing key accounts by identifying cross-selling and up-selling opportunities.
    • Lead commercial negotiations and manage the timely renewal of supply agreements and service contracts.
    • Maintain visibility over customers' installed base, maintenance cycles, upcoming projects, and investment plans.
    • Collaborate closely with application engineering, service, product, distribution, and customer-service teams to deliver effective solutions.
    • Develop accurate sales forecasts, opportunity pipelines, account reviews, and competitor insights.
    • Monitor account performance, customer satisfaction, contract compliance, and commercial profitability.
    • Represent the company at customer meetings, industry events, technical seminars, and relevant networking activities.
    • Travel regularly to customer sites across Indonesia when required.



The Successful Applicant

A successful Key Account Manager - Pulp & Paper should have:

    • Bachelor's degree in Engineering, Business, Marketing, or another relevant discipline.
    • Proven B2B sales or key account management experience within industrial products, engineering solutions, or manufacturing services.
    • Strong exposure to the pulp and paper industry is highly preferred.
    • Good understanding of bearings, rotating equipment, lubrication, condition monitoring, maintenance, or reliability solutions would be advantageous.
    • Demonstrated success in both new business development and strategic account management.
    • Strong account-planning capability with experience managing complex, long-term sales cycles.
    • Proven ability to engage multiple stakeholders, including technical users, procurement teams, plant management, and senior decision-makers.
    • Experience handling commercial negotiations, tenders, supply agreements, and contract renewals.
    • Commercially astute, target-oriented, and comfortable managing revenue, margin, pipeline, and forecasting responsibilities.
    • Strong communication, presentation, influencing, and relationship-management skills.
    • Proficient in English and Bahasa Indonesia.
    • Based in Jakarta and willing to travel frequently to customer sites.



What's on Offer

  • Competitive remuneration package
  • Opportunities for career advancement and professional growth.



If you are ready to excel as a Key Account Manager - Pulp & Paper in the retail industry in Indonesia, we encourage you to apply.

Contact
Emeline Purnama
Quote job ref
JN-092026-7115098
Phone number
+622129588810

Job summary

Function
Sales
Sub Sector
B2B Sales
What is your area of specialisation?
Industrial / Manufacturing
Location
Jakarta
Contract Type
Permanent
Consultant name
Emeline Purnama
Consultant contact
+622129588810
Job Reference
JN-092026-7115098

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.