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Fullstack Cust Software Engineer (AI Project)

Indonesia Permanent View Job Description
This is a customer-facing software engineering responsible for helping enterprise clients design, build, and deploy modern cloud and AI solutions. The successful candidate will act as a trusted advisor to both customers and executive stakeholders while mentoring engineering teams and accelerating digital transformation initiatives.
  • Competitive executive compensation package is offered
  • Long-term incentive/equity program (where applicable)

About Our Client

Our client, a leading global technology organization, is seeking a Field Software Engineering Manager to lead a high-performing team focused on delivering innovative software and AI-driven solutions for enterprise customers. This is a strategic leadership role for an experienced technology professional who combines deep engineering expertise, strong customer engagement skills, and a passion for driving business outcomes through Artificial Intelligence.

Job Description

This role requires a unique blend of technical leadership, AI project experience, customer engagement capabilities, and business acumen.Leadership & People Management

  • Build, lead, coach, and develop a team of software engineers focused on customer success.
  • Foster a culture of innovation, accountability, collaboration, and continuous learning.
  • Establish team objectives, performance metrics, and career development plans.
  • Drive engineering excellence and adoption of best practices across engagements.



Customer & Executive Engagement

  • Serve as a senior technical advisor to enterprise clients and C-level stakeholders.
  • Lead strategic discussions around cloud modernization, data platforms, and AI transformation.
  • Translate complex technical concepts into clear business value propositions.
  • Manage executive relationships and ensure successful delivery of customer outcomes.



AI & Digital Transformation

  • Guide customers in the design and implementation of AI, GenAI, Machine Learning, and intelligent automation solutions.
  • Support AI strategy development, use-case identification, and technology adoption.
  • Oversee proof-of-concepts, pilots, and production deployments of AI-enabled applications.
  • Stay current on emerging AI technologies, industry trends, and competitive landscapes.



Technical Leadership

  • Provide architectural oversight for enterprise-scale software solutions.
  • Collaborate with product, sales, consulting, and engineering teams to align technical strategies.
  • Champion cloud-infra design principles, DevOps practices, security, and scalability.
  • Review solution architectures and ensure technical quality across engagements.



Business Impact

  • Support strategic sales opportunities and participate in executive business reviews.
  • Drive customer satisfaction, solution adoption, and business growth.
  • Contribute to revenue objectives by identifying expansion opportunities within existing accounts.

The Successful Applicant

Required Qualifications

  • Bachelor's degree in Computer Science, Engineering, Information Technology, or related discipline.
  • 10+ years of software engineering, solution architecture, or technology consulting experience.
  • 5+ years of people leadership experience managing technical teams.
  • Demonstrated success leading customer-facing engineering organizations.
  • Experience delivering enterprise software solutions on public cloud platforms (Azure, AWS, or Google Cloud).
  • Hands-on experience with AI, Machine Learning, Generative AI, or intelligent application development projects.
  • Strong stakeholder management and executive communication skills.
  • Proven ability to influence technical and business decision-makers.



Preferred Qualifications

  • Master's degree in Computer Science, Engineering, Business Administration, or related field.
  • Experience leading geographically distributed engineering teams.
  • Background in enterprise architecture, data platforms, or digital transformation programs.
  • Knowledge of modern AI frameworks, LLMs, RAG architectures, MLOps, and AI governance.
  • Cloud certifications and AI-related certifications.
  • Experience working with large enterprise and regulated-industry customers.



The ideal candidate is:

  • A visionary technology leader with strong people-management skills.
  • Comfortable engaging with CIOs, CTOs, and senior business leaders.
  • Passionate about helping customers realize value from AI and emerging technologies.
  • Equally effective in technical architecture discussions and executive boardroom conversations.
  • Results-oriented, highly collaborative, and customer-obsessed.

What's on Offer

What Success Looks LikeWithin the first 12 months, the successful candidate will:

  • Build trusted relationships with strategic enterprise customers.
  • Increase adoption of AI-powered solutions across customer accounts.
  • Improve team effectiveness, engagement, and technical capability.
  • Deliver measurable business outcomes and customer satisfaction improvements.
  • Establish the organization as a trusted AI and digital transformation partner.



ApplyQualified candidates with a strong background in software engineering leadership, AI project delivery, and customer-facing consulting are invited to submit their application for confidential consideration. This opportunity offers the chance to shape enterprise AI transformation initiatives while leading a world-class engineering organization.

Contact
Hermawan Rahardjo
Quote job ref
JN-072026-7061928
Phone number
+622129588804

Job summary

Function
Information Technology
Sub Sector
Technology consultancy
What is your area of specialisation?
Technology & Telecoms
Location
Indonesia
Contract Type
Permanent
Consultant name
Hermawan Rahardjo
Consultant contact
+622129588804
Job Reference
JN-072026-7061928

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.