Ecommerce Supervisor - Sanitary

Central Jakarta Permanent View Job Description
We are looking for an experienced E-Commerce Supervisor to manage day-to-day e-commerce operations and support online sales growth in Indonesia. This role will collaborate closely with local sales and marketing teams, regional digital teams, distributors, marketplace partners, and third-party e-commerce enablers.
  • Global Company
  • Great career path

About Our Client

Our client is a well-established multinational company in the premium home and lifestyle solutions industry, with a strong presence across Asia Pacific and Indonesia. The company is known for its high-quality products, customer-focused approach, and continued investment in digital and e-commerce growth.

Job Description

As an Ecommerce Supervisor, your main responsibilities will include:

    • Manage daily operations across multiple e-commerce platforms, including product listings, pricing, promotions, inventory monitoring, customer queries, and competitor analysis.
    • Build and maintain strong relationships with marketplace partners to secure marketing resources, campaign participation, and promotional support.
    • Coordinate with e-commerce enablers to ensure smooth store operations and fulfilment.
    • Monitor stock availability and ensure listed SKUs are sufficiently available to support ongoing and upcoming promotional plans.
    • Create, upload, and maintain accurate e-commerce content, including product information, images, descriptions, and promotional details.
    • Take ownership of defined sell-in and sell-out targets across e-commerce channels.
    • Coordinate promotional activities, platform campaigns, and commercial calendars with internal and external stakeholders.
    • Work closely with local sales and marketing teams to align e-commerce initiatives with broader commercial objectives.
    • Collaborate with regional digital marketing and e-commerce teams to deliver agreed KPIs.
    • Consolidate sales and marketing data, prepare regular performance reports, and identify opportunities for improvement.
    • Monitor marketplace performance, consumer behaviour, competitor activities, and promotional effectiveness.
    • Provide recommendations to improve conversion, sales performance, product visibility, inventory efficiency, and customer experience.
    • Perform other related responsibilities as assigned.

The Successful Applicant

A successful Ecommerce Supervisor should have:

    • Bachelor's degree in Marketing, Business Administration, Management, E-Commerce, or a related discipline.
    • Minimum five years of experience in sales or marketing, including at least three years of hands-on e-commerce experience.
    • Practical experience managing online stores or marketplace channels in Indonesia.
    • Good understanding of product listings, marketplace promotions, inventory monitoring, content management, and sales reporting.
    • Experience working with e-commerce enablers, distributors, and marketplace account teams is highly preferred.
    • Strong analytical capability with proficiency in Microsoft Excel, Power BI, and PowerPoint.
    • Good written and verbal communication skills in English.
    • Comfortable working with both local and regional stakeholders.
    • Detail-oriented, commercially minded, open-minded, and able to learn quickly.
    • Strong coordination and stakeholder-management skills.



What's on Offer

  • Permanent employment.
  • Base salary.
  • Annual bonus.



Apply to discuss this Ecommerce Supervisor role in Kota Adm. Jakarta Pusat, DKI Jakarta.

Contact
Emeline Purnama
Quote job ref
JN-112026-7138461
Phone number
+622129588810

Job summary

Function
Sales
Sub Sector
Business Development
What is your area of specialisation?
Industrial / Manufacturing
Location
Central Jakarta
Contract Type
Permanent
Consultant name
Emeline Purnama
Consultant contact
+622129588810
Job Reference
JN-112026-7138461

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.