Commercial Director - Digital Transformation

Indonesia Permanent View Job Description
Our client is seeking a commercially astute and highly connected industry leader to spearhead its next phase of growth within Indonesia's Banking, Financial Services, and Insurance (BFSI) sector. This is a unique opportunity for a senior executive who combines strong commercial leadership with an extensive network across Indonesia's banking ecosystem.
  • C-1 role with full commercial & operational ownership
  • Significant influence over strategy, profitability, organizational development

About Our Client

Our Cllient is a well-established IT Solutions provider with a strong footprint across the BFSI sectors.

Job Description

What You'll OwnBusiness Leadership & P&L

  • Own overall commercial performance, revenue growth, and profitability targets.
  • Develop and execute company growth strategies aligned with shareholder objectives.
  • Drive sustainable revenue expansion while maintaining healthy margins.
  • Lead annual business planning, forecasting, and performance management.
  • Serve as a key advisor to the executive team and Board on market opportunities and commercial strategy.



Commercial & GTM Leadership

  • Define and execute the company's market strategy for Indonesia.
  • Build a scalable and repeatable enterprise sales engine.
  • Develop strategic partnerships and channel relationships.
  • Establish market positioning and competitive differentiation.
  • Identify emerging opportunities across banking transformation initiatives.



Key Account & Strategic Relationships

  • Build executive relationships with major customers and partners
  • Lead negotiations for strategic commercial agreements
  • Increase wallet share within existing accounts
  • Strengthen long-term customer loyalty and retention



Banking Market Expansion

  • Drive customer acquisition across Indonesia's banking and financial services landscape.
  • Build and strengthen relationships with key decision-makers across:
    • Commercial Banks
    • State-Owned Banks
    • Digital Banks
    • Sharia Banks
    • Insurance Providers
    • Multifinance Companies
    • Payment Companies
    • Fintech Organizations
  • Develop strategic account plans for high-value enterprise customers.
  • Expand wallet share and uncover new growth opportunities within existing accounts.



Executive Relationship Management

  • Establish trusted advisor relationships with:
    • CEOs
    • Presidents Directors
    • CIOs
    • CTOs
    • Chief Digital Officers
    • Chief Risk Officers
    • Heads of Operations
    • Heads of Procurement
    • Business Unit Leaders
  • Leverage existing networks to accelerate business development efforts.
  • Represent the company at industry forums, executive roundtables, and strategic customer engagements.
  • Lead high-value commercial negotiations and partnership discussions.



Team Leadership

  • Lead, coach, and develop commercial, sales, and account management teams.
  • Build a high-performance culture focused on accountability and growth.
  • Create a strong customer-centric organization capable of winning and retaining strategic accounts.



What Makes Someone Successful in This Role?The successful executive is:

  • A recognized industry networker.
  • Able to secure meetings with senior banking decision-makers.
  • Trusted by executives across multiple financial institutions.
  • Commercially sharp and financially accountable.
  • Comfortable leading both strategy and execution.
  • Skilled at building and scaling teams.
  • Entrepreneurial and capable of operating with CEO-level ownership.



Success MeasuresWithin the first 12 months, the successful candidate is expected to:

  • Deliver measurable revenue growth
  • Improve business profitability
  • Increase sales productivity
  • Strengthen strategic customer relationships
  • Build a predictable sales pipeline engine
  • Enhance GTM effectiveness
  • Improve employee engagement within the commercial organization
  • Establish a scalable growth framework for future expansion

The Successful Applicant

Ideal CandidateWe are particularly interested in senior commercial leaders who possess a strong reputation and established network within Indonesia's banking industry.

Experience

  • 15+ years of commercial, business development, sales leadership, or general management experience.
  • Proven experience selling enterprise solutions, technology services, business services, financial services solutions, consulting, or large-scale B2B offerings to banks and financial institutions.
  • Significant track record of acquiring and managing strategic BFSI accounts.
  • Demonstrated ownership of revenue targets and business growth initiatives.
  • Experience leading cross-functional commercial teams.



Preferred Qualifications

The ideal candidate will bring a combination of strong commercial leadership, deep banking industry relationships, and proven people management capabilities.

Commercial & Industry Experience

  • Demonstrated success in acquiring, growing, and retaining strategic banking and financial services clients in Indonesia.
  • Well-established network and trusted relationships with senior stakeholders across leading banks, financial institutions, and fintech organizations.
  • Proven ability to originate and close large, complex enterprise engagements involving multiple decision-makers and long sales cycles.
  • Strong understanding of the Indonesian banking landscape, industry trends, regulatory environment, and digital transformation priorities.



Leadership & Team Management

  • Proven experience building, leading, and scaling high-performing commercial, sales, account management, or business development teams.
  • Experience managing a mid-sized team (typically 10-30 professionals) comprising sales, client management, business development, and commercial operations functions.
  • Strong coaching and mentoring capabilities with a track record of developing future leaders.
  • Ability to establish performance-driven cultures while maintaining high employee engagement and retention.



Stakeholder Management

  • Exceptional stakeholder management skills with the ability to influence and align diverse internal and external stakeholders.
  • Proven experience collaborating effectively across:
  1. Executive Leadership Teams
  2. Operations & Service Delivery
  3. Finance
  4. Product & Solution Teams
  5. Marketing
  6. Legal & Compliance
  7. Human Resources
  • Skilled at navigating complex matrix organizations and driving alignment toward common business objectives.
  • Ability to balance customer expectations, commercial objectives, and operational realities to deliver sustainable business growth.



Executive Presence

  • Strong executive communication and presentation skills.
  • Comfortable engaging with Boards, CEOs, C-suite executives, regulators, and strategic partners.
  • Recognized as a trusted advisor who can build credibility and influence at the highest levels of customer organizations.



Target Candidate TitlesIdeal candidates may currently hold positions such as:

  • Commercial Director
  • Country Sales Director
  • Head of Commercial
  • Business Director
  • Managing Director
  • Country Manager
  • General Manager Commercial
  • Vice President Sales
  • Director of Business Development
  • Chief Revenue Officer
  • Head of Growth

What's on Offer

Why This Opportunity?This is not a traditional sales leadership role.

The successful leader will be entrusted with broad business ownership and the opportunity to operate as the commercial architect of a growing organization. With significant influence over strategy, profitability, organizational development, and market expansion, this role offers a genuine pathway toward future Managing Director or CEO-level leadership responsibilities.

Contact
Hermawan Rahardjo
Quote job ref
JN-072026-7062729
Phone number
+622129588804

Job summary

Function
Sales
Sub Sector
Sales Manager/Director/VP
What is your area of specialisation?
Technology & Telecoms
Location
Indonesia
Contract Type
Permanent
Consultant name
Hermawan Rahardjo
Consultant contact
+622129588804
Job Reference
JN-072026-7062729

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.