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Chief Digital Transformation Officer - Real Estate & Retail

Jakarta Permanent View Job Description
As the Chief Digital Transformation Officer, you will define and execute the company's enterprise technology strategy while ensuring secure, scalable, and highly available technology operations.
  • Direct influence over the technology strategy of an established organization
  • Strategic leadership with hands-on transformation execution

About Our Client

We are partnering with one of the largest real estate and retail organizations, operating a nationwide network of more than 100 developments supported by thousands of employees across the country.

Job Description

  • Develop and execute the enterprise technology vision, strategy, and roadmap aligned with business objectives.
  • Act as the primary technology advisor to the CEO and executive leadership team.
  • Drive technology-enabled business transformation and innovation initiatives.
  • Lead technology investment planning and strategic sourcing decisions.
  • Lead enterprise-wide transformation initiatives across retail, supply chain, finance, merchandising, and customer-facing platforms.
  • Drive modernization of Retail Management Systems (RMS), Finance platforms, Business Intelligence, and data ecosystems.
  • Champion emerging technologies including AI, machine learning, automation, predictive analytics, and cloud solutions.
  • Evaluate and implement build-versus-buy strategies to maximize business value.
  • Oversee Retail Systems, ERP, Finance, Merchandising, Supply Chain, WMS, POS, and Business Applications.
  • Drive continuous improvement of business applications and operational processes.
  • Ensure seamless integration across all enterprise platforms.
  • Ensure reliable operation of all store, warehouse, and corporate technology environments.
  • Establish highly available, scalable, and secure infrastructure platforms.
  • Lead cloud transformation, data center modernization, network optimization, and workplace technology initiatives.
  • Maintain service availability and performance across all business operations.
  • Own enterprise cybersecurity strategy and risk management framework.
  • Strengthen cyber defense capabilities through modern security technologies and operational controls.
  • Ensure compliance with regulatory requirements and industry best practices.
  • Establish governance frameworks aligned with COBIT, ITIL, ISO27001, and related standards.
  • Build a data-driven organization through advanced reporting, analytics, and BI capabilities.
  • Establish enterprise data governance and information management practices.
  • Enable business leaders to make informed, real-time decisions through actionable insights.
  • Drive technology service excellence across all business functions.
  • Ensure achievement of service levels, uptime targets, and operational KPIs.
  • Lead continuous improvement of ITSM processes and support functions.
  • Foster a customer-centric service culture within the IT organization.
  • Lead and develop a high-performing technology organization comprising internal teams and external partners.
  • Manage technology leadership across infrastructure, cybersecurity, service delivery, applications, data, and transformation functions.
  • Promote Agile ways of working while maintaining strong governance and project controls.
  • Build succession pipelines and leadership capabilities within the organization.
  • Manage multi-million-dollar IT operating and capital expenditure budgets.
  • Establish strategic partnerships with technology vendors and service providers.
  • Drive vendor performance, commercial negotiations, and governance frameworks.
  • Ensure technology investments deliver measurable business outcomes.

The Successful Applicant

  • Bachelor's Degree in Information Technology, Computer Science, Engineering, or related field.
  • Master's Degree or MBA preferred.
  • 15+ years of technology leadership experience, including senior executive roles (CIO, CTO, IT Director, or equivalent).
  • Proven track record delivering large-scale digital transformation initiatives.
  • Strong experience across:Enterprise Applications, Infrastructure & Operations, Cybersecurity, Data & Analytics, IT Service Management
  • Strong understanding of retail technologies such as POS, ERP, WMS, CRM, and Omnichannel platforms.
  • Experience managing large IT budgets and vendor ecosystems.
  • Strong stakeholder management and executive communication skills.
  • Experience in Retail, FMCG, Consumer, E-commerce, or other multi-site organizations.
  • Exposure to Cybersecurity, Cloud, AI/ML, Data Analytics, and Enterprise Architecture.
  • Experience implementing IT governance frameworks such as COBIT, ITIL, or ISO27001.
  • Strategic thinker with strong operational execution capability.



What's on Offer

  • An opportunity to lead digital innovation within a prominent organisation
  • A collaborative and forward-thinking work environment.
  • Access to resources and tools to drive impactful digital transformation initiatives.
  • Support for professional development and career advancement.



If you are passionate about shaping the future of technology in the retail sector, we encourage you to apply for this exciting role

Contact
Oswin Ersyanda
Quote job ref
JN-072026-7061936
Phone number
+62 2129588829

Job summary

Function
Information Technology
Sub Sector
Senior IT Management / CIO / CTO
What is your area of specialisation?
Retail
Location
Jakarta
Contract Type
Permanent
Consultant name
Oswin Ersyanda
Consultant contact
+62 2129588829
Job Reference
JN-072026-7061936

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.