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The main role of the Field Service involves visiting customer locations to install and troubleshoot laser products. In addition, the engineer is responsible for training customers and offering technical assistance.
Manages and services large scale data centre infrastructure and facilities to ensure 24x7 operations in rotating shifts.
The maintenance electrical engineer is in charge of maintaining the performance of the machine, performing corrective maintenance, as well as troubleshooting from the electrical sector.
Presales Engineer is responsible for supporting the sales team in deployments of projects in the Data Center to ensure the quality and timeliness of delivery.
This role involves supporting Customer Service and Sales by formulating efficient strategies in proposal stages, clarifying product requirements from various sources, offering technical guidance to clients and partners, providing assistance in meetings and presentations, conducting analytical evaluations, suggesting technical solutions, maintaining reports, and ensuring the confidentiality of sensitive support information in the internal data repository.
Leading project and process engineering teams, overseeing design modifications for improved outcomes, managing process improvements, and collaborating in cross-functional teams are key aspects of this role. Involves optimizing energy costs in a Kernel Crushing Plant, standardizing operational procedures in Palm Oil Mills, and implementing Lean Six Sigma Green Belt projects to reduce breakdowns and oil losses.
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