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VP of Operations - Food and Beverages

Jakarta Permanent View Job Description
As VP of Operations, this person will lead our client's operational strategy, optimising processes, managing costs, and ensuring exceptional customer experience. This role will be instrumental in growing the business, increasing revenue, and adapting to market dynamics.
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About Our Client

Our client is a dynamic business focused on delivering unique products and experiences. It operates in the food and beverage sector, catering to diverse customer preferences. The company emphasises quality and innovation in its offerings while adapting to changing market trends.

Job Description

  • Agile Systems Development: Create adaptable systems that support rapid expansion and diversification of products and locations.
  • Operational Excellence: Optimise supply chain management, reduce costs, and standardise processes to drive operational efficiency across all business units.
  • Quality Assurance: Ensure operations deliver exceptional speed, accuracy, and quality, directly linking operational excellence to customer satisfaction.
  • Customer-Centric Metrics: Monitor and analyse key customer service metrics to identify opportunities for improvement and enhance customer loyalty.
  • Cost-Effective Strategies: Develop innovative strategies for reducing operational costs through optimised inventory management and resource allocation.
  • Profitability Maximisation: Maximise profitability while maintaining the highest standards of service across all operational areas.
  • Market Agility: Demonstrate the ability to quickly adapt to market changes and evolving consumer preferences to drive sustained business growth.
  • Strategic Innovation: Leverage strategic thinking and creativity to identify new market opportunities, develop innovative business lines, and drive rapid expansion.



The Successful Applicant

  • Bachelor's degree in Supply Chain Management, Business Administration, or related field. MBA preferred.
  • 7+ years in food and beverage operations management. Proven track record of scaling operations and managing multiple business units.
  • Proficiency in supply chain software (e.g., SAP, Oracle). In-depth knowledge of supply chain processes, inventory management, and operational efficiency.
  • Data-driven approach to decision-making. Experience analysing customer service metrics.
  • Proven leadership and team management abilities. Effective communication and negotiation skills.
  • Ability to adapt to market changes and implement operational controls.
  • Strong focus on enhancing customer experience and fostering loyalty.



What's on Offer

The candidate will join a rapidly growing company in the food and beverage industry, characterised by a dynamic and innovative team. This environment fosters collaboration among diverse perspectives, enabling the individual to enhance teamwork and contribute to a culture of creativity.

Contact
Jessica Kurniawan
Quote job ref
JN-102024-6564587
Phone number
+62 21 2958 8814

Job summary

Function
Procurement & Supply Chain
Sub Sector
Customer Service / Order Management
What is your area of specialisation?
Retail
Location
Jakarta
Contract Type
Permanent
Consultant name
Jessica Kurniawan
Consultant contact
+62 21 2958 8814
Job Reference
JN-102024-6564587

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.