Technical Service Assistant Manager - Coating, Pasuruan

East Java Permanent View Job Description
We are seeking a Technical Service Manager to provide technical support to the business, and to become an industry expert in paint & coating.
  • Support for career development and training
  • Opportunities to work with a leading organisation in the manufacturing sector

About Our Client

Our client is a well-established organisation within the industrial and manufacturing sector, recognised for its commitment to innovation and quality. Operating on a significant scale, they are dedicated to maintaining high standards in their engineering and manufacturing processes.

Job Description

  • Complete 20-30 customer projects per year by visiting customer sites, conducting laboratory work, and reporting results demonstrating the benefit-in-use of the company products.
  • Deliver 8-10 technical training courses per year on products to customers, sales personnel, and distributors.
  • Manage at least three (3) Supply Chain projects.
  • Ensure all activities are carried out safely and are fully supported by appropriate risk assessments.
  • Develop strong technical expertise in technologies and scientific fields relevant to the business in Asia by supporting Sales during customer visits and trials.
  • Maintain in-depth technical knowledge of key applications and technologies through attendance at technical conferences and trade shows.
  • Contribute to the expansion of application testing capabilities in the Pasuruan laboratory.
  • Train customers, sales personnel, and distributors on the correct and effective use of products in their applications.
  • Develop new technical presentations to support the promotion of products.
  • Monitor and build awareness of external technical developments in targeted market areas.
  • Participate in project management activities, both directly and indirectly.
  • Contribute to the strategic direction and growth of the Asia business.

The Successful Applicant

A successful Technical Service Manager should have:

  • A degree in Engineering or a related field.
  • Proven expertise in the industrial and manufacturing sector.
  • Strong technical skills and the ability to troubleshoot complex systems.
  • Excellent leadership and team management abilities.
  • Knowledge of industry standards and best practices.
  • Effective communication and presentation skills.
  • Proficiency in analysing technical data and generating actionable insights.
  • Ability to lead complex problem-solving activities and interpret technical data to generate insights and propose solutions.
  • Strong decision-making and communication skills, with the ability to influence internal stakeholders and external customers.
  • Flexible and fully cooperative when required.
  • Willingness to travel frequently within Asia and occasionally outside of Asia.
  • A strong desire for continuous learning and proactive personal development.
  • Ability to develop into a recognised technical specialist in the field.

What's on Offer

  • Opportunities to work with a leading organisation in the industrial and manufacturing sector.
  • A professional and collaborative work environment.
  • Support for career development and training.



If you are ready to take the next step in your career, apply now to join this exciting opportunity as a Technical Service Assistant Manager!

Contact
Erni Susanto
Quote job ref
JN-042026-6989073
Phone number
+62 21 2958 8907

Job summary

Function
Engineering & Manufacturing
Sub Sector
Field Services / Maintenance
What is your area of specialisation?
Industrial / Manufacturing
Location
East Java
Contract Type
Permanent
Consultant name
Erni Susanto
Consultant contact
+62 21 2958 8907
Job Reference
JN-042026-6989073

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.