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Senior Operation Manager - Retail

Jakarta Permanent View Job Description
As Senior Operations Manager, you will oversee retail stores operations, driving rapid expansion while focusing on reducing shrinkage and boosting sales. This role requires strong English communication skills, exceptional leadership to manage a large workforce, and effective manpower planning.
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  • Exposure to a Multinational Company
  • Opportunities for professional development and career path

About Our Client

Our client is an international retail company that has launched a pioneering retail concept and is rapidly expanding in Indonesia. They seek seasoned leaders with proven success to help drive their fast-paced growth.

Job Description

  • Oversee the sales and operations of multiple retail stores, ensuring sales targets are consistently met or exceeded.
  • Lead and develop store teams to deliver outstanding customer service and operational excellence.
  • Implement effective inventory control practices to minimise waste, avoid over- or under-purchasing, and meet demand accurately.
  • Collaborate closely with team members to ensure smooth day-to-day operations, from merchandising to staffing and customer satisfaction.
  • Drive store performance by analysing sales data, setting goals, and implementing action plans for improvement.
  • Optimise manpower through effective scheduling, recruitment, and training, ensuring stores are well-staffed and teams are equipped to perform.
  • Ensure all stores adhere to company policies, procedures, and brand standards to maintain a consistent customer experience.
  • Identify growth opportunities within each store location to maximise sales and support expansion efforts.

The Successful Applicant

  • Minimum of 5 years in retail sales management, with a track record in expansion and store openings.
  • Strong record of driving sales growth and operational efficiency.
  • Expert in consumer behaviour and market trends with a strategic sales approach.
  • Skilled in leading multi-location teams to meet business objectives.
  • Proven ability to reduce shrinkage, optimise manpower, and streamline processes.
  • Thrives in fast-paced environments, leveraging communication, problem-solving, and leadership to support growth.
  • A hands-on leader who enjoys engaging with teams on the floor and fostering a dynamic retail atmosphere.
  • Strong in inventory management especially analysing the good's movements.
  • Willing to be placed in Cikarang or Karawang area



What's on Offer

Join us and discover exciting professional development opportunities, including mentorship from industry leaders and access to the latest retail strategies to help you grow your career. Experience the vibrant culture of a dynamic multinational company, where you'll work with diverse teams and gain valuable insights from around the world, setting you up for a successful career in the retail industry.

Contact
Jessica Kurniawan
Quote job ref
JN-102024-6573781
Phone number
+62 21 2958 8814

Job summary

Function
Retail
Sub Sector
Operations
What is your area of specialisation?
Retail
Location
Jakarta
Contract Type
Permanent
Consultant name
Jessica Kurniawan
Consultant contact
+62 21 2958 8814
Job Reference
JN-102024-6573781

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.