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- Largest E-commerce company in SEA
- Develop and Upskill your experience
About Our Client
A leading e-commerce company at SEA, a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and fulfilment support.
Job Description
- Identify the drivers of key operational issues across different seller types
- Work with sellers to diagnose seller-related operational challenges and develop improvement plans
- Visit seller operations sites (e.g., warehouses) to identify performance and tailor recommendations
- Implement warehouse management, inventory management, and operations best practices
- Create incentives and penalties to best drive improved seller performance
- Design education strategies across multiple seller channels to drive seller behavior
- Develop relationships with key sellers and ensure engagement and adoption of best practices
- Drive the resolution of seller-impacting issues raised across both Operations and Commercial teams
- Manage a Seller Operations team, develop and track KPIs, and ensure targets are being met
The Successful Applicant
- Graduate of any Bachelor's Degree with excellent academic background
- At least 5 years industry experience in operations management, consulting, and/or strategy
- Demonstrated ability to lead a team and mobilize stakeholders
- Self-starter, highly resourceful, "hands-on" background; Strong problem solving skills with the ability to quickly develop work-arounds and fixes while also maintaining a certain level of standards
- Data-driven and highly proficient in developing and utilizing reporting to drive decision-making
- Self-motivated, proactive in learning and able to work under pressure.
- Strong communication skills to communicate with management teams
What's on Offer
- Competitive package
- Learning & development opportunities
- Vibrant & collaborative environment
Contact
Monica Basco
Quote job ref
JN-022022-5253216
Phone number
+63 91 7700 6315
Job summary
- Function
- Retail
- Sub Sector
- Operations
- What is your area of specialisation?
- Retail
- Location
- Manila
- Contract Type
- Permanent
- Consultant name
- Monica Basco
- Consultant contact
- +63 91 7700 6315
- Job Reference
- JN-022022-5253216
