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QA Manager - Fintech

International Permanent View Job Description
The QA Manager owns the end‑to‑end quality strategy across multiple engineering teams/business units, establishing metrics, risk frameworks, and release processes that ensure reliable, compliant delivery. This leader partners with Engineering Managers and Product leads to drive cross‑functional alignment, continuous improvement, and impactful outcomes.
  • Lead QA strategy in a fast‑growing regulated fintech.
  • Build and scale a high‑impact QA team from the ground up.

About Our Client

Our client is a rapidly scaling fintech startup operating in a high‑risk, regulated domain. They value rigorous release management, strong collaboration between QA, Engineering, and Product, and continuous process improvement to deliver secure, reliable experiences at speed.

Job Description

  • Own the quality strategy and governance across multiple teams/BUs, defining standards, SLAs, and KPIs.
  • Establish, track, and socialize quality metrics (e.g., defect leakage, release stability, escape rates) to drive decisions.
  • Design and oversee release processes, risk assessments, and go/no‑go criteria for high‑risk, regulated environments.
  • Partner with Engineering Managers and Product leads to align roadmaps with quality goals and mitigate delivery risks.
  • Lead and mentor a QA team (10+ QAs), including hiring, performance management, and career development.
  • Drive cross‑team process improvements (test strategy, environment readiness, regression scope, automation ROI).
  • Champion outcome‑focused QA practices, ensuring customer impact and compliance guide quality decisions.

The Successful Applicant

  • Min 8 years of experience in quality assurance within a technology industry.
  • Proven people leaderhip experiences with clear coaching, performance frameworks, and team health.
  • Owned quality across multiple squads/BUs with strong release, risk, and metric‑driven decision making.
  • Confident communicator who partners effectively with Engineering Managers and Product to influence outcomes.
  • Experience in fintech/high‑risk/regulated systems; comfortable with controls, audits, and compliance needs.
  • Track record of driving process improvements beyond execution; outcome‑ and impact‑oriented.

What's on Offer

  • Strategic ownership of QA across multiple teams with direct influence on product reliability and customer trust.
  • Opportunity to build/scale QA org practices, team structure, and metrics in a fast‑moving fintech context.
  • Close partnership with Engineering & Product leadership, shaping release readiness and risk posture.
  • High visibility, outcome‑driven role with autonomy to implement meaningful process improvements.
  • Competitive package in a growth‑stage startup committed to quality excellence and continuous learning.
Contact
Della Susetyo
Quote job ref
JN-012026-6918114
Phone number
+62 21 2958 8809

Job summary

Function
Information Technology
Sub Sector
IT Development
What is your area of specialisation?
Technology & Telecoms
Location
International
Contract Type
Permanent
Consultant name
Della Susetyo
Consultant contact
+62 21 2958 8809
Job Reference
JN-012026-6918114

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.