Key Account Manager - Restaurant Tech Start-Up
Change the face of F&B Industry with technology
You will be a part of "Restaurants 2.0" story!
About Our Client
Our client is a well-funded restaurant tech start-up with leading investors. It offers F&b digital ordering systems powered by the company's AI algorithms to improve customer engagement, drive higher sales, streamline operations and provide better customer experience.
- Operates as the point of contact for assigned enterprise accounts.
- Generate sales among client accounts, including reporting, up-selling and cross selling
- Develops and maintains long-term relationships with accounts
- Makes sure clients receive requested products and services within timelines promised.
- Forecasts and tracks client account metrics
- Manage projects within client relationships, working to carry out client goals while meeting company goals
- Identifies opportunities to grow business with existing clients
- Coordinate with staff members working on the same account to ensure consistent service
- Service multiple clients concurrently, often meeting deadlines
- Build and maintain C-Level relationships
The Successful Applicant
- Minimum 3 years of experience in managing large accounts across Indonesia, preferably in F&B, SaaS and B2B value added IT solutions (enterprise CRM, ERP systems, etc.)
- Experience in managing and building C-Level relationships
- Good bachelor's degree or master's degree from any discipline, taken in a reputable local university or top overseas university
- Entrepreneurial ability - open to trying out new things/ideas, high ownership and can work independently, with minimum guidance
- Strong operational and analytical abilities.
- Metric driven, comfortable in working with data to draw and share insights with stakeholders.
- Negotiation and Influencing Skills
- Comfortable in a fast-paced, changing environment
- Communication Skills & Presentation Skills
- Experience working with KPIs and achieving targets
- Fluent in both English & Indonesian Bahasa; excellent verbal and written English is mandatory
What's on Offer
- Be part of one of the fastest growing F&B tech and restaurant 2.0
- Attractive and Competitve package