IT Application Support Mgr - Dynamics 365 FO

South Jakarta Permanent
  • Stable Profitable Company
  • Fast-moving environment

About Our Client

Our client is a company that is running in the healthcare industry. They are a multinational company, already profitable and currently very stable.

Job Description

  • Managing IT Application Support team, Maintain response time and performance of IT support team (KPI)
  • 2nd level IT support, troubleshooting, investigation issues of D365 FO and other internal applications
  • Identify system gap, Propose Solution and Improvement for business, Maintain application system security
  • Managing Change Request (system modification request) from Users and Corp DIT
  • Involved in IT Project, Internal/External Audit process

The Successful Applicant

  • Bachelor's Degree in Information Systems / Information Management / IT or equivalent.
  • Proficiency in English (oral and written)
  • Experienced as IT Manager with background from multiple industries (manufacture, distribution, retails) Or Experienced as Functional Consultants with clients from multiple industries (manufacture, distribution, retails, etc)
  • 5 years as IT with Functional Skills (AX 2009, AX 2012) Trade Logistic, Finance, Production and 2 years with D365 FO
  • Project Management skills
  • Power BI/Business Intelligent, Web/Mobile Apps (Android/IOS)
  • Experienced in handling IT support teams
  • Experience in SQL, Business Process, Finance/Tax Indonesia is a huge plus
  • Leadership and able to make decisions in fast and effective way
  • Smart, strong analytical and problem-solving skills
  • A result-oriented individual who thrives working in a fast- paced environment.
  • Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
  • Proven ability to be flexible and work hard, both independently and in a team environment
  • Willingness to work occasionally outside of normal business hours

What's on Offer

  • Fast Growth
  • Stability
  • Management Role
Gladys Nathania
Quote job ref
Phone number
+62 21 2958 8870

Job summary

Information Technology
Sub Sector
IT Support
What is your area of specialisation?
Technology & Telecoms
South Jakarta
Contract Type
Consultant name
Gladys Nathania
Consultant contact
+62 21 2958 8870
Job Reference

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.