Back to search

Head of Operation - Fintech

Jakarta Permanent View Job Description
We are seeking a dynamic and experienced Head of Operations to join the innovative fintech. This role is pivotal in overseeing daily operations, optimizing processes, and enhancing customer satisfaction.
  • Attractive salary package
  • Strategic position with dynamic working culture

About Our Client

My client is one of the fastest growing fintech company.

Job Description

  • Lead and manage daily operations, ensuring smooth execution of all operational processes.
  • Oversee application optimization, ensuring efficient system performance and customer experience.
  • Supervise customer service, telemarketing, and loan processing teams.
  • Collaborate with cross-functional teams to drive continuous improvement and efficiency.
  • Report on operational metrics and provide insights to the Board of Management and Founder.



The Successful Applicant

  • Proficiency in Mandarin and English.
  • Minimum of 5 years in an operations role, with a plus for candidates with fintech or startup experience.
  • Proven leadership experience and ability to manage and motivate teams.
  • Strong analytical skills with a focus on process improvement and problem-solving.



What's on Offer

  • Be a part of a fast-growing fintech company with a collaborative and forward-thinking culture.
  • Opportunity to lead a talented team and make a significant impact on the business.
  • Competitive salary and benefits.



Contact
Selvitri
Quote job ref
JN-112024-6579952
Phone number
+62 21 2958 8861

Job summary

Function
Banking & Financial Services
Sub Sector
Operations / Middle Office - Banking / Securities
What is your area of specialisation?
Financial Services
Location
Jakarta
Contract Type
Permanent
Consultant name
Selvitri
Consultant contact
+62 21 2958 8861
Job Reference
JN-112024-6579952

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.