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Head of IT Operations & Infrastructure - Insurance

Jakarta Permanent View Job Description
Plan, design, and install new network solutions in collaboration with consultants and suppliers, ensuring they meet identified requirements, budgets, and deadlines.Ensure the secure, reliable, and high-availability operation of both on-premises and cloud-based IT Data Centers and services.
  • Develop strategic IT Infra & Ops decisions
  • Spearhead strategic cloud platform & data center initiatives

About Our Client

Our client is a well-known, multinational life insurance company.

Job Description

  • Plan, design, and install new network solutions in collaboration with consultants and suppliers, ensuring they meet identified requirements, budgets, and deadlines.
  • Ensure the secure, reliable, and high-availability operation of both on-premises and cloud-based IT Data Centers and services.
  • Maintain control over IT asset inventory and software licenses, ensuring accurate and up-to-date records and conducting regular audits.
  • Establish a Disaster Recovery (DR) site or backup solution to ensure continuous and successful system and data replication from the primary Data Center, either through offline backup/restore or online replication.
  • Lead the development of the network infrastructure, including procurement activities, future-proofing efforts, and options analysis and appraisal.



The Successful Applicant



  • Bachelor's or Master's degree in Information Technology, Computer Science, or a related field.


  • Minimum of 10 years of progressive experience in IT Infrastructure and Operations, including at least 5 years in a managerial or leadership role.


  • Strong technical knowledge across networking, server and storage systems, cloud computing, cybersecurity, and IT operations management.


  • Possess relevant IT certifications, such asCCNP, CCIE, CompTIA Network+, ITIL v4 Foundation/Intermediate, VMware Certified Professional (VCP), AWS/Azure Certified Solutions Architect.


  • Proven experience leading IT teams in highly regulated industries, preferably in financial services or insurance.


  • Strong project management skills and experience with infrastructure deployment and large-scale IT transformation initiatives.


  • Familiarity with regulatory compliance requirements relevant to insurance (e.g., data privacy, risk management, IT governance standards).


  • Excellent leadership, communication, and stakeholder management skills.


  • Strategic thinker with hands-on capabilities and a strong customer service orientation.

What's on Offer

Inclusive working environment

Participate in strategic technology initiatives

Contact
Dyah Alya Gretiana
Quote job ref
JN-042025-6728495
Phone number
+62 21 2958 8817

Job summary

Function
Information Technology
Sub Sector
Infrastructure
What is your area of specialisation?
Technology & Telecoms
Location
Jakarta
Contract Type
Permanent
Consultant name
Dyah Alya Gretiana
Consultant contact
+62 21 2958 8817
Job Reference
JN-042025-6728495

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.