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Head of IT - Insurance

Jakarta Permanent View Job Description
As the Head of IT, you will lead and oversee end-to-end IT practices and strive for continuous improvement. This role is pivotal in driving system efficiency and innovation within the organization.
  • Opportunity to nurture & grow into scalable financial services platform
  • Develop strategic long-term roadmap for a well-known life insurance company

About Our Client

This organisation is a well-established leader in the insurance industry, serving a large customer base. With a strong presence in the market, the company focuses on providing comprehensive and reliable insurance solutions.

Job Description

As a Head of IT, your main responsibilities will include:

  • Define and execute the organization's technology vision and roadmap aligned with business goals and regulatory requirements.
  • Partner with executive leadership to translate business needs into scalable technology strategies.
  • Lead, mentor, and develop high-performing IT teams
  • Oversee design and maintenance of the company's core insurance systems
  • Ensure robust IT governance, architecture standards, and enterprise integration strategies across platforms and business units.
  • Manage vendor relationships and ensure optimal delivery from technology partners and system integrators.
  • Oversee daily IT operations, ensuring system availability, business continuity, and disaster recovery readiness.
  • Establish and maintain a strong information security and compliance posture, aligned with OJK regulations, ISO 27001, and other relevant frameworks.
  • Monitor IT performance metrics, budgets, and service-level agreements (SLAs) to optimize efficiency and control costs.

The Successful Applicant

A successful Head of IT should have:

  • Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related field.
  • Professional certifications (e.g., TOGAF, PMP, CISM, AWS/Azure Architect, ITIL) are advantageous.
  • Possess >12 years of IT experience, with at least 5 years in a senior leadership role (Head of IT, CTO, or equivalent).
  • Experience managing core insurance systems (e.g., policy admin, claims, billing) and digital channel platforms.
  • Demonstrated success in technology transformation, system integration, and team leadership in a regulated environment.
  • Strategic and business-oriented mindset with strong financial acumen.
  • Excellent leadership, communication, and stakeholder management skills.
  • Strong project management, vendor negotiation, and contract management skills.
  • Passion for leveraging technology to deliver superior customer and agent experiences.

What's on Offer

  • Supportive and collaborative working environment.
  • Professional development and growth opportunities.
  • Inclusive company culture with a focus on innovation.



This is a fantastic opportunity for a Head of IT to make a significant impact. If you are ready for the next step in your career, we encourage you to apply.

Contact
Dyah Alya Gretiana
Quote job ref
JN-042025-6728495
Phone number
+62 21 2958 8817

Job summary

Function
Information Technology
Sub Sector
Senior IT Management / CIO / CTO
What is your area of specialisation?
Technology & Telecoms
Location
Jakarta
Contract Type
Permanent
Consultant name
Dyah Alya Gretiana
Consultant contact
+62 21 2958 8817
Job Reference
JN-042025-6728495

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.