DC Site Operations Manager

Jakarta Permanent View Job Description
Manages and lead the DC team to operate 100% availability for the DC facility with compliance to all SLAs, legal, Budget, Client, Regulatory and Audit requirements, and always ensuring great customer experience while also taking guidance and complying to company's policies and standards.
  • Multinational company
  • Fast paced working environment

About Our Client

We are currently partnering with one of the leading global data center companies, who is looking for a competent DC Site Operations Manager to help them in this time of growth.

Job Description

  • Leads and ensures smooth 24x7 running of the operations in the data center
  • Acts as Level 3 escalation point by overseeing and resolving all onsite operational incidents and major issues, including any change management activities
  • Manages M&E, security, network and plumbing systems of the building, critical facilities equipment and other equipment and other equipment associated to DC environment (i.e., fire safety, plumbing, etc)
  • Designs, reviews and implement best in class DC operations based on ITIL and industry practices
  • Guides teams to improve services and processes within the DC, while ensuring adherence to customer's SLAs
  • Responsible for reviewing and improving of the preventive maintenance program on an ongoing basis
  • Leads in incident, problem and change management to minimise impact to customer services
  • Reviews the safe work responsibilities and ensure strict adherence to the safety requirements, procedures, laws and regulations
  • Leads all facility management/data center related certifications and implements related compliance for both internal and external customers
  • Develops and reviews all policies, SOPs and Emergency Operating Procedures and implements service improvement programs
  • Generates and provides periodic reports for management review and meetings
  • Reviews and approves purchase orders for replacement parts, equipment, etc and supports vendor reviews
  • Any other duties or project as assigned by the management

The Successful Applicant

  • Bachelor's Degree in Electrical/Mechanical Engineering or related field
  • Possesses relevant facilities management and/or data center related certifications, such as ITIL, CDCP, CDCS, CCNA, CCNP or equivalent etc
  • Familiar with certifications standards such as LEED Gold, ISO 20000/22301/27001, Uptime Institute Tier III, etc
  • At least 8 years of relevant work experience with last 2 years at a managerial capacity, managing the operations of a 24x7 critical data center facility
  • Good knowledge in M&E and building facilities related systems, such as CRAUs, Chiller, PDUs, DRUPS, UPS, Switch Gears Ops, DX Cooling, Network Structure Cabling, Security, etc
  • Prepared to lead and support major data center activities
  • Good knowledge in local codes and regulations related to DC operations and facility management
  • Proficient in English and Bahasa Indonesia

What's on Offer

  • Great career prospects as the growth opportunity in the company is tremendous.
  • The chance to really impact the decisions of a very successful business and input into process, procedures & systems
Contact
Veny Adilia
Quote job ref
JN-062024-6456401
Phone number
+62 21 2958 8846

Job summary

Function
Property, Facilities Management
Sub Sector
Facilities Management
What is your area of specialisation?
Property
Location
Jakarta
Contract Type
Permanent
Consultant name
Veny Adilia
Consultant contact
+62 21 2958 8846
Job Reference
JN-062024-6456401

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.