Customer Experience Manager - Retail Ecommerce

Indonesia Permanent
  • Attractive remuneration package
  • Great career progression

About Our Client

Our client is a tech start-up company and they are currently hiring for a Customer Experience Manager to become part of their growing business.

Job Description

  • Maintain best quality services to be provided to customers
  • Consistently aim to meet service standards and make improvement in areas where necessary
  • Lead the customer experience team and conduct necessary training to help develop the team members
  • Identify potential business and additional revenue growth
  • Maintain good relationship with new and existing customers

The Successful Applicant

  • Bachelor Degree in any field
  • 5 years of professional working experiences in the customer service area
  • Preferable comes from start-up or digital industry, retail, or other relevant industry
  • Strong leadership skills and interpersonal skills
  • Great communication skills
  • Speaks fluent English (both oral and written)

What's on Offer

  • Attractive remuneration package
  • Great career progression
  • International working environment
Katharina Marsela
Quote job ref
Phone number
+62 21 2958 8877

Job summary

Contract Type
Consultant name
Katharina Marsela
Consultant contact
+62 21 2958 8877
Job Reference