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Commercial Division Head - Hospital

Jakarta Permanent View Job Description
The hospital group is seeking a Commercial Division Head to oversee the development and execution of strategies for sales, marketing, public relations, and customer relations. The role involves driving business growth, managing departmental budgets, improving service offerings, analysing market trends, and ensuring the integration of commercial functions with overall hospital services to enhance patient experience and satisfaction.
  • Top 10 Hospital Group in Indonesia
  • Actively expanding: high opportunity for growth

About Our Client

The hospital group is a prominent network of private healthcare providers offering a wide range of high-quality medical services, including emergency care, specialised treatments, diagnostic imaging, maternity, paediatric care, and wellness programs. With state-of-the-art medical equipment and advanced technologies, the hospitals cater to both local and international patients seeking comprehensive care. Operating in Indonesia, the group maintains a strong reputation for providing exceptional healthcare services.

Job Description



  • Create and manage the annual work plan and budget, including capital expenditures (Capex) for the sales, public relations, customer relations, and front office departments.


  • Oversee and monitor the execution of work programs and budgets, ensuring alignment with the hospital's goals. Evaluate the performance of services and make adjustments as needed to improve efficiency.


  • Conduct competitor analysis, comparing product offerings, pricing, and market positioning. Use this data to enhance the hospital's competitive edge in the healthcare sector.


  • Develop, market, and improve key hospital services, ensuring they meet market demands and maintain competitive advantages. Modify services to enhance their appeal and drive sales.


  • Plan for the necessary workforce, considering both quantity and competency levels. Implement development programs, including formal and informal training, to strengthen staff capabilities.


  • Actively participate in coordination meetings with the hospital's board, division heads, and director. Regularly report on the performance of the sales, PR, customer relations, and front office departments.


  • Oversee the overall operations of the sales, public relations, customer relations, and front office departments. Establish and enforce policies that integrate these functions with other hospital services while ensuring staff performance and departmental efficiency.



The Successful Applicant



  • Bachelor's degree in Medicine (S1 Profesi Kedokteran) and a Master's degree in Management or Hospital Administration (MARS).


  • Minimum 4 - 5 years of experience in medical services, with at least 3 years in a managerial position.


  • Certification in Quality Management and Leadership, as well as in Sales, Public Relations, or Customer Relations.


  • Possess STR and SIP/SIK for medical and nursing professionals, with proficiency in both English and Mandarin (written and spoken).



What's on Offer

  • Lucrative salary package
  • Rapid growth opportunity in the workplace
  • Medical facilities and benefits
Contact
Patricia Jennifer
Quote job ref
JN-112024-6603859
Phone number
+622129588863

Job summary

Function
Marketing
Sub Sector
Marketing/Director/VP
What is your area of specialisation?
Healthcare / Pharmaceutical
Location
Jakarta
Contract Type
Permanent
Consultant name
Patricia Jennifer
Consultant contact
+622129588863
Job Reference
JN-112024-6603859

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.