Account Management - E-commerce

Central Jakarta Permanent
  • Well-known tech start-up
  • Global brand

About Our Client

Our client is well-known global brand. This position will be responsible in delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering best customer experience by providing best service.

Job Description

  • Acquire and incubate brands, principals and big merchants that contribute large GMV share
  • Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality
  • Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs
  • Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction
  • Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and tools

The Successful Applicant

  • 2 to 5 years of experience, preferable in e-commerce
  • Excellent interpersonal and negotiation skills
  • Attention to detail, affinity with numbers, logical and problem solving skill
  • Strong connections with brands and big sellers are preferred
  • A good team player, fast learner and open to changes
  • Proficient in Excel and Powerpoints

What's on Offer

  • Global brand
  • Attractive remuneration package
Nabila Zasa
Quote job ref
Phone number
+62 21 2958 8818

Job summary

Sub Sector
Account Manager
What is your area of specialisation?
Technology & Telecoms
Central Jakarta
Contract Type
Consultant name
Nabila Zasa
Consultant contact
+62 21 2958 8818
Job Reference