You are here
- Client is an international manufacturer of pumps
- Full range supplier within pumps
About Our Client
The Client is a global manufacturing leader in pumps. They provide advanced pump solutions and is a trendsetter in water technology. Furthermore, they provide sustainability on a global basis by pioneering technologies that improve the quality of life for people and care for the planet. Circulator pumps for heating and air-conditioning as well as other centrifugal pumps for the industry, water supply, sewage and dosing are its main products.
- Plan and develop service strategy including modify department's organization structure to achieve and enhance performance in service department conform with target letter requirements.
- Develop, manage and control the capital budget for service department to ensure budget efficiency and effectiveness.
- Direct and control all service department activities such as spare-parts sales, field activities, workshop activities, service partner and cashier to ensure all service department activities are comply with current procedures and regulations.
- Establish timely service performance and failure analysis report, review monthly activities report from technician and spare-part sales to ensure all report are accurate, reliable and available in timely manner.
- Conduct weekly service meeting in order to accommodate and solve arising issues and share problems in internal division .
- Analyze and evaluate cause of damage in term of claim guarantee in order to determine warranty replacement policy.
- Review and evaluate candidate for service partner in order to obtain new service partners that comply with company's special requirements and policies.
- Lead, coach and manage subordinate including recruitment and provide a proper development plan for them in order to maintain subordinate in attract, motive and retain
- Transforming the cost center into a Profit center
The Successful Applicant
- Minimum Bachelor degree, preferably in Engineering
- Minimum 8 years previous experiences in similar fields.
- Technical knowledge of pump engineering and practices
- Knowledge of product guarantee
- Managerial Skill
- Good communication and presentation skill in both English and Bahasa (verbal and written).
- Must have strong drive
What's on Offer
- Regional Exposure
- Attractive Remuneration package
- Ability to work in a multinational company
- Rewarding and motivating career